THE CX ACCELERATOR Lead Magnet

Unlock the Power of Customer Experience

Discover the Strategic Force That Drives Business Success

In an increasingly competitive market, customer experience is no longer an extra, but the true engine of growth and differentiation.
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This free mini-course from Izo Academy offers a strategic immersion to understand why CX is your most valuable asset.

‍Throughout this mini-course, you will discover the fundamental concepts to go beyond good service and start building lasting relationships. We'll equip you with the insights to visualize your customer's complete journey, revealing hidden opportunities and challenges

Who is this Program for?

Leaders in Experience Management,
Managers and Directors of Customer Experience
Customer Service
Sales and Marketing leaders
Human Resources
Business Development partners

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The CX Accelerator

Carlos Molina, VP of Business at Izo, welcomes you
BEGIN THIS JOURNEY WITH IZO ACADEMY

Let's Start the Course Here

Ready to take CX to the next level?

In this free course, you will learn to:

1- Recognize the strategic value of CX: Understand why it is crucial to invest in every touchpoint with your customer.
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2 -Identify the true cost of a poor experience: Learn about the direct impact on loyalty and your business results.
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3- Gain tools to start listening to your customers: Get the first steps to collect feedback and turn it into action.

You will also explore the classic formula for satisfaction:

Satisfaction = Perception – Expectations
and how to manage both sides of the equation.